INTRODUCTION

Welcome to Woodman Place. We are pleased that you have chosen to live in this apartment community and welcome the opportunity to make living here as comfortable as possible.

Domino Realty Management Company, whose purpose is to assure quality service to our Residents with our commitment to excellence, manages Woodman Place.

So that there is a clear understanding of community living at this Domino Realty Management community, we have prepared this handbook for you. We hope it will be beneficial.

PAYMENT OF RENT

Payments will be made by personal check, certified check or money order to Woodman Place. Please indicate your apartment number on the check or money order in the lower left hand corner.

As stated in your rental agreement, the rent is due on the First (1st) of the month and is late on the Second (2nd) day of the month. A $75.00 Late Fee will be assessed on 11:55pm of the Third (3rd) day on any given month.

If you don't pay on time, you will be delinquent and all remedies under this Lease Contract will be authorized.

If you are unable to bring your rent check into the Management Office during business hours, we have provided a rent drop for your convenience.

All checks returned by your bank will have an additional N.S.F. fee of $75.00. The rent on an N.S.F. Check is late and therefore the usual late fee of $75.00 will also be required. In the event a check is returned from the bank unpaid, it may be recovered with a cashiers check or money order in the same amount plus the late charge and N.S.F. fee. Should we receive a second N.S.F. check, we will be limited to accepting a cashiers check or money order for all future rent payments. Bank errors are the responsibility of you or your bank. We will not resubmit returned checks to the bank; a cashiers check or money order must be issued to you.

Thank you for your understanding that we cannot accept cash.

REFERRAL FEE 

Please ask management about our referral fee program. The referral fee is for you (the resident) for referring your friends and associates to Woodman Place. If the people you refer move in, you will be paid a referral commission.

RECREATIONAL FACILITIES

1. Pool hours are from 9:00 A.M. to 10:00 P.M. daily
2. Residents in the pool area may be required to show identification
3. Swimmers must wear appropriate attire. Cut-offs and street clothes are not allowed.
4. Please remove all barrettes, hairpins, and jewelry to prevent loss.
5. The common areas here are for the exclusive use of our residents and their guests. Residents may invite two guests per apartment home. The resident must accompany guests, when the guest is using the facilities. You will be held responsible for damage to the facilities, caused by you or your guest.
6. All children under the age of 14 must be accompanied by an adult.
7. Children at diaper age may not use the pool.
8. Please no glass containers at the pool.
9. No alcohol is permitted in common areas or recreational areas.
10. In consideration of your poolside neighbors, radios and tape players must be kept at a minimal sound level. We suggest the use of earphones. Boisterous and unruly behavior is a nuisance to our residents and cannot be allowed.
11. Bicycles, roller skates, roller blades, scooters, or skateboards, are prohibited in the pool area.
12. Please remember to gather all of your personal items when leaving the common areas. We are not responsible for lost or stolen items.
13. The Health Department prohibits animals in the pool area.
14. Do not tamper with the gates, closing latches or pool fences. For the safety of all residents, please report any broken gate latches to the management office.
15. Please remember the new civil code, by the State of California; there will be NO SMOKING INDOORS. This applies to common areas as well as the recreational areas.
16. We are not responsible for accidents. Please call 911 in case of emergency.
17. No one is allowed in the pool area after the posted pool hours.

THE PROPERTY DOES NOT PROVIDE A LIFEGUARD. SWIM AT YOUR OWN RISK.


1. FAIR HOUSING

Domino Realty Management Company's communities are committed to the principles of Fair Housing. We do not discriminate in the leasing and management of our communities on the basis of age, race, color, religion, national origin, gender, handicap, sexual orientation, or familial status.

In order to assure a quality lifestyle for all our Residents, we have established a maximum number of occupant guidelines for each floorplan type. These guidelines are: two occupants in a studio floorplan, two occupants plus one in a one bedroom, and four occupants plus one in a two bedroom. If you experience a change in family size that puts your family outside these limits, please contact the Management Office to assist you with the transition. While we must equally administer our occupancy policy, we will allow Residents who experience a change in family size to stay through their current lease term and an optional six (6) month renewal term, before having to transfer to larger accommodations.

2. LEASE TERMS AND RENEWALS

The length of the leases and renewals offered may vary from time to time. Residents who choose to continue their Residency on a month-to-month basis after the end of their original lease term may be required to pay an additional rent premium over and above the stated monthly market rent in effect.

When your lease term is expiring, you may be contacted in advance concerning renewing your lease, as well as, changes to the lease terms and rental rates.

3. ROOMMATES

Roommates listed on the Apartment Lease Contract are jointly responsible for all rental payments and lease terms. All roommates must sign all notices pertaining to any changes in their tenancy. The notices will not be considered legal unless all Residents occupying the unit have signed. 

4. TRANSFERRING TO ANOTHER APARTMENT

If you decide that your current apartment no longer suits your needs, please consider transferring to another attractive apartment, in our community. We will be happy to assist you in selecting the apartment that suits you best. Contact the Management Office for more details.

5. RELOCATION

As detailed in your rental agreement, we will require a minimal thirty (30) day written notice prior to your moving date. A form is available in the Management Office. Your written notice to move is a legal and binding document. California State Law allows management to charge you two (2) times the rent for every day you occupy the unit past the date stated on your notice to move. If needed, any changes in your original notice to vacate must again be in writing and approved by the Management Office.

6. SECURITY DEPOSIT

We don't want you to leave, but if you must, please complete the following requirements:

1. A written thirty (30) day notice to vacate must be delivered to the Management Office. Notice must include forwarding address and current telephone numbers, for work and home (if your new home phone number is available).
2. When moving out, the entire apartment must be cleaned and returned to the Landlord in the same condition as when it was received.
3. There may not be any outstanding rent or late charges.
4. All keys, gate transmitters and laundry cards must be returned, on or before moving out.
5. The balance of the Security Deposit will be sent to the forwarding address provided. The check will be payable jointly to all persons signing the rental agreement.

In order to assure a thorough understanding of cleaning and damage charges, it is recommended that you make an appointment between 9:00 A.M. - 11:00 A.M. for your move-out apartment inspection. A member of our management staff will accompany you during the apartment inspection.

7. MOVE-IN CONDITION CHECKLIST

If there are items that are repaired after you move in within seventy-two (72) hours of your occupancy, we may ask you to initial our copy of your Move-In Checklist. We prefer to have one of our staff members complete an inspection with you upon move-in.

8. INSURANCE

We strongly recommend that you purchase Renter's Insurance for your personal property. When you contact your insurance company they may need information regarding the construction of the property or the nearest fire department. Please contact the Management Office and we will be happy to assist you.

Our property insurance will not cover damages or losses to personal property, caused by fire, vandalism, water damage, acts of nature and other injurious acts or crimes.

9. WATER BEDS AND WATER FURNITURE

Waterbeds are allowed with proof of current waterbed insurance. Due to possible structural problems, please consult with the Management Office.

Water furniture and fish tanks holding more than 50 gallons of water are considered under the same policies as waterbeds.

10. PARKING POLICY

All parking is assigned and reserved. Notify the Management Office if someone is parking in your space. Vehicles parked in spaces other than their assigned spaces will be towed without notice.

Unauthorized or improperly parked vehicles "will be towed" without warning and at the owner's expense. This includes, but is not limited to:

1. Vehicles in resident parking areas without valid parking tags.
2. Vehicles parked in driveways or fire lanes.
3. Vehicles not currently registered or operable.

Parking areas are reserved for the exclusive use of motor vehicles: autos, pick-up trucks, vans, and motorcycles. Please make other arrangements for campers, trailers, boats, large trucks, buses and other large vehicles.

We ask that you maintain a clean parking area by not making auto repairs on the premises. Please tend to oil leaks immediately as they will cause damage to the concrete. Repairs and/or clean up to the concrete due to negligence will be charged to the vehicle owner. Any hazardous chemicals or materials clean up, and vehicle owner will pay the costs and fines.

11. MAINTENANCE SERVICE

Please direct all requests for maintenance to the Management Office. Staff is on duty or on call 24 hours a day.

12. EMERGENCIES

Emergency calls will be taken care of immediately. Maintenance personnel are on call 24 hours a day. Non-emergency problems will be handled expeditiously in the normal course of business. If a problem arises after normal business hours, you may still call the office telephone and the answering service will contact either maintenance or the manager.

The following are considered an emergency:

1. Fire - dial 911 at once and then call the Management Office. 
2. Sewer Back-Up
3. Flooding
4. Inoperable Heater
5. Electrical Failures - (that are not the result of a utility area-wide problem)
6. Toilet Failure - When there is only one toilet in the apartment. If you have one operating toilet, please wait until the next business day to contact the Management Office

13. DELIVERIES

We must have your written permission to admit anyone into your apartment, including delivery or repair services.

14. PREVENTATIVE MAINTENANCE

In order to maintain your community at its best and to prevent future problems, we have a preventative maintenance program that schedules maintenance items to be performed throughout the year in your apartment and on the property.

1. Changing of air conditioning and heating system filter.
2. Cleaning of heating/air conditioning units - exterior.
3. Testing of smoke alarms.

We will notify you in advance when your apartment has been scheduled for preventative maintenance.

15. PEST CONTROL

We have contracted a professional pest control company to service our apartment community. If you are allergic to the chemicals that may be used, please contact us in writing. If you have a pest problem, please contact our office.
Occasionally, it may be required that we treat every apartment in a building in order to get a severe problem under control. If this occurs, we will notify you that your cooperation is required at least 24 hours in advance.

16. ALTERATIONS TO YOUR APARTMENT

Interior or exterior alterations, additions or redecorating is not permitted without the express written approval of the Management Office. If alterations of any kind are made, please return them to the original condition upon move-out or the cost of repair will be charged to your account.

In order to maintain an attractive community appearance, we require all residents to keep their windows free of foil, paper, colored drapes or blinds, decals or posters. (Please see information sheet regarding satellite dishes).

When personalizing your apartment, please use picture hangers (as opposed to nails, screws or adhesives), when hanging pictures. Picture hangers afford the best support while minimizing damage to the walls.

17. YOUR REFRIGERATOR

If your apartment has a refrigerator, clean it with a mild solution of baking soda and water. Never use abrasive cleaners, gritty soaps or heavy-duty cleaners on any part of the refrigerator.

When you vacate your apartment, clean the refrigerator and leave the temperature on at a moderate setting. Please do not shut off the refrigerator.

If you are moving your own refrigerator, use a liquid soap on the floor, in order to make moving easier.

18. YOUR STOVE/OVEN

To clean your stove regularly, use a spray-on or wipe-on oven-cleaning product, following the product instructions. The job will be much easier if you clean your oven before grease and food particles have a chance to burn on. Never use steel wool to clean the interior of your oven. It will severely scratch the surface and make the next cleaning more difficult. Soft Scrub works well to clean the stovetop without scratching the enamel. Periodically remove rings, drip pans, pan supports, and oven racks to soak overnight in liquid cleaner.

19. YOUR DISHWASHER

If your apartment is equipped with a dishwasher, never over-fill the soap dispenser. Your machine will not clean properly. Use only detergents specified for a dishwasher. Liquid detergents designed for handwashing dishes will over-suds and leak on the floor.

To clean the machine exterior: wipe with a warm, damp, sudsy cloth. Rinse and wipe dry. Avoid gritty or harsh cleaners.

Generally, the interior of the dishwasher is self-cleaning. However, after long usage a white film might develop. The tub should be wiped with a mild cleaning powder. The tub and strainer should be checked periodically for food build-up.

20. YOUR GARBAGE DISPOSAL

Keep cold water running before and during times the unit is operating. To sharpen the blades, insert ice cubes and run cold water while operating. To deodorize the unit, insert baking soda and run with cold water.

Do not use drain cleaning chemicals in your disposal. Do not put the following items in your disposal: bones, celery, onion peels, corn husks, rice, corn silks, coffee grounds, watermelon seeds, artichoke leaves, metal, glass, cloth or fish tank rocks. These items will damage and stop-up the kitchen sink.

If your disposal is not working, turn off the wall switch, check to see if there is a foreign object causing the problem, wait for a few minutes and push the reset button near the bottom of the disposal located under the sink. If the disposal still does not operate, call for maintenance repair.

21. YOUR CARPET AND FLOOR TILE

Your carpet will look better and last longer if taken care of properly. Vacuum at least once a week to remove soil and keep the pile standing. Place plants on saucers or trays to prevent water damage.

Act quickly when anything is dropped or spilled to remove stains before they dry or set.

Notify the Management Office if there are stains that you cannot remove. Red stains such as wine, red fruit juice, or red candle wax may be permanent. Your floor tile should be regularly mopped or cleaned with a mild, ammonia-based floor cleaner or a no-wax floor product.

22. YOUR MINI-BLINDS AND/OR VERTICALS

For the most pleasant and consistent appearance throughout the community, mini-blinds and/or verticals have been provided in your apartment. The mini-blinds/verticals can be easily cleaned with a feather duster or a damp washcloth.

Your mini-blinds and/or verticals can become permanently damaged through unnecessary bending of the individual slats. Please use the wand or cord to operate them properly.

23. YOUR AIR CONDITIONER AND HEATER

If your apartment is furnished with an air conditioning/heating system, you can control the temperature in your apartment efficiently by using the thermostat. Please allow time for the thermostat to react to the adjustment. Please do not set the thermostat below seventy (70) degrees. This will cause the system to freeze up.

Our maintenance staff will replace Heating/air conditioning filters when you move-in and on a regularly scheduled maintenance program.

Your system will operate most efficiently if you:

1. Set the thermostat for moderate temperatures.
2. Keep your front door and windows closed when the system is on.
3. Keep the blinds closed during the hottest part of the day in the summer.
4. Open your vents in each room for maximum airflow.
5. Do not block vents or the air return grill (filter)

24. LIGHT BULBS

Light bulbs will be provided and operating in all fixtures when you move into your apartment. You are responsible for the replacement of light bulbs (both inside and outside your apartment), thereafter, with the exception of the exterior house light fixtures. If exterior house lighting goes out, please contact the Management Office immediately.

25. SMOKE DETECTOR

IT IS ILLEGAL TO DISCONNECT OR TAMPER WITH THE SMOKE DETECTOR.

A smoke detector is installed in every apartment and operating when you move in. Your alarm may be sensitive to smoke caused by excessive broiling in your kitchen. Make sure you turn on the exhaust fan in your range hood when broiling to prevent setting off the alarm. It is a wise practice to check your smoke alarm monthly and replace batteries twice a year.

26. YOUR FIREPLACE

If your apartment has a fireplace, it is the type that has a gas log that is turned on by a switch. Do not attempt to burn any items since this is a decorative fireplace only.

27. FIRE SAFETY

CONTACT THE FIRE DEPARTMENT FIRST, AND THEN THE MANAGEMENT OFFICE IF ANY FIRE OCCURS IN YOUR APARTMENT HOME.

Two of the most common causes of apartment fires are grease or range fires and fires caused by the careless disposal of cigarette ashes and embers. We have provided a fire extinguisher in each apartment building. Please follow the instructions on the fire extinguisher canister in the case of an emergency.

Grease or range fires can blaze up and get out of control very quickly.

NEVER POUR WATER ON A GREASE FIRE (USE FLOUR).

28. SOLICITORS

We will not allow the solicitation of any products by door-to-door salespeople or through any other form of advertisement. If a solicitor contacts you at your door, please call the Management Office or the local authorities.

29. GROUNDS AND BREEZEWAYS

We request your cooperation to help us maintain a clean community you can be proud of. Please do not discard litter on the grounds or in the hedges. Keep all personal trash containers inside your apartment and empty them in receptacles placed throughout the community.

Keep bicycles, roller-skates, roller blades, motorcycles and other vehicles out of the hallways and off of the sidewalks and lawns at all times. Skateboarding is not allowed.

Due to the potential of damage to windows, ball playing, Frisbee playing, etc. is only allowed off the property.

We take great pride in the aesthetic beauty of our community. Please help us maintain this appearance. We also request that clothing, towels and blankets not be placed on patio fences. Please do not install tikki torches or hang items from the balcony. Bicycles must be placed below the wall line of sight. Personal barbecues are not allowed. If available on your property, you are welcome to use the barbecue areas and picnic tables. The Management Office must approve all materials posted on the bulletin boards.

30. DISTURBANCES AND NOISE

Please maintain a considerate sound level on radios, televisions, stereos and musical instruments. If you have a question as to the level of your sound equipment, step outside your door to see if you can hear it. If you can clearly hear it, it is too loud. We request that Residents and guests avoid excessive noise in both their homes and common areas between the hours of 10:00 P.M. and 8:00 A.M. Report any infringements to the Management Office.

Residents should be especially careful about running, jumping, or slamming doors in order not to disturb your neighbors.

Friendly gatherings of Residents and their guests are welcome provided that such gatherings do not become loud, boisterous, rude, or generally disturbing to other Residents. All gatherings must be in a Resident's apartment.

31. LAUNDRY FACILITY

The laundry facilities are provided for our Resident(s). The management is not responsible for lost money, damaged or missing articles. Please do not dye clothing in the machines. Do not leave your laundry unattended.

Please do not overload the machines and remove clothes promptly when cycle is completed.

If any of the machines do not operate properly, notify the Management Office at once so the machine can be repaired. The laundry room is cleaned daily and your cooperation is requested to help keep it clean.

32. MOVING

MOVE-OUT REQUIREMENTS

Please submit a thirty (30) day notice in writing to the management office, as required in your rental agreement. The management office will send a receipt of the thirty (30) day notice and move out instructions. This is the acknowledgement of the thirty (30) day notice, from the management office.

MOVE-OUT CLEANING INSTRUCTIONS

Cleaning your apartment is an important part of your move-out procedure. As a guideline, please refer to the following:

CLEANING SPECIFICATION SHEET

If you prefer to clean your apartment and minimize cleaning charges, it is necessary that the apartment be fully cleaned to the specifications of our professional cleaning service. Although most of our residents maintain their apartments well, with high standards of cleanliness, professional services cover several areas usually overlooked. The following checklist may be used as a guide:

CLEAN ALL AREAS THOROUGHLY: All light fixtures should be taken down, cleaned and shined, then put back. The apartment (including the patio) is to be swept clean, free of all articles and trash. Be sure the front door and threshold are free of dirt and clean.

• Clean light fixtures (inside and out).
• Replace burned out light bulbs.
• Wipe out drawers and shelves.
• Clean window tracks and sills.
• Wash and shine windows (including patio doors).
• Clean heater vents and blinds.
• Remove all shelf paper.
• Clean doors and knobs.
• Shine all chrome.
• Vacuum carpets.
• Brush off cobwebs.
• Sweep patio clean.

BATH AREA: Clean the shower and tub area shiny bright so it is free of soap film and hair. Toilet must have all rings and lime build-up removed and cleaned thoroughly around the base. Wipe vanities and cabinet inside and out.

• Scrub shower tile and grout and remove stains.
• Clean mirrors and medicine cabinets spotless.
• Shine tub, shower doors and tracks.
• Clean toilet and countertop.
• Scour sinks and remove stains.
• Wash/clean floor and baseboard.

KITCHEN AREA: Remove any shelf paper and wipe down cabinets. Clean oven, broiler pan, stovetop, and area under stovetop. All must be free of grease and grime. Clean the interior of the refrigerator, including inside racks, freezer, and the top.

• Clean refrigerator and freezer.
• Scrub stovetop.
• Wipe cabinets spotless.
• Wash floors, corners and baseboards.
• Scour kitchen sink and remove stains.
• Clean oven inside and out.
• Clean dishwasher inside and out.
• Shine all chrome.
• Clean hood fan and remove grease.

The above items need to be cleaned to the satisfaction of the management.